Terms & Conditions

Welcome to Dua Fatima. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

Website Usage

These Terms & Conditions govern your access to and use of the Dua Fatima website, including all products, services, content, and features available through it. By visiting or purchasing from our website, you acknowledge that you have read, understood, and agreed to these terms.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

Changes to Terms

Dua Fatima reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this website. Continued use of our website after changes are made constitutes your acceptance of the revised terms.

Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. All orders are subject to product availability and acceptance by Dua Fatima. We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, suspected fraud, or any other valid reason.

Promotional Emails

By creating an account or placing an order, you agree to receive transactional emails related to your purchases, including order confirmations, shipping updates, and customer service notifications.

If you subscribe to our newsletter, you may also receive promotional emails about new arrivals, exclusive offers, and special discounts. You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the email.

Third-Party Services

Dua Fatima works with trusted third-party providers, including payment gateways and courier companies, to process payments and deliver orders. While we strive to provide the best customer experience, we are not responsible for delays, damages, or service issues caused by these third-party providers.

Product Information

We make every effort to ensure that product descriptions, images, colors, and prices displayed on our website are accurate. However, slight variations in colors may occur due to different screen settings, and we reserve the right to correct any errors or inaccuracies without prior notice.

Limitation of Liability

Dua Fatima shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our maximum liability, if any, shall be limited to the amount paid for the purchased product.

Force Majeure

Dua Fatima shall not be held responsible for delays or failure to fulfill its obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, or other unforeseen events.